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Managed IT Services

Proactive IT Management That Keeps Your Business Running

Stop reacting to technology failures. ThreeStack delivers fully managed IT with 24/7 monitoring, white-glove help desk support, and a dedicated team that treats your uptime as a business priority.

Response Time
< 15 minutes critical
Coverage
24/7/365 monitoring
Model
Flat-rate, predictable

Your IT Department, Without the Overhead

Building an internal IT team is expensive, slow, and rarely covers 24/7 coverage. Break-fix providers only show up after something breaks. ThreeStack gives you the best of both worlds: enterprise-grade capability at a predictable monthly investment.

We monitor your entire environment proactively, identifying and resolving issues before they impact your team. When your people need help, they reach real engineers who know their systems, not a call center.

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What's Included

  • 24/7 network and endpoint monitoring
  • Unlimited help desk support for end users
  • Automated patch management and updates
  • Server and workstation management
  • Vendor management and escalation
  • Monthly executive reporting and QBRs
  • Strategic technology planning
  • Onboarding and offboarding automation

Plans & Pricing Overview

Five Plans. Three Platforms. One Team.

Every client chooses from the same plan names. Mac and Linux environments are simpler to support. Windows and Microsoft plans require more day-to-day care. Full pricing, inclusions, and contract options are shared on your intro call, not published here.

Starter · Essentials · Professional · Advanced · Enterprise

Essentials

11 to 49 users

Mac, Linux, and Windows

Ideal for teams building a solid IT foundation with help desk, monitoring, and security basics.

  • Help desk and employee onboarding
  • Endpoint monitoring and patching
  • Microsoft 365 or Google Workspace
  • Active Directory and Entra ID (Windows)
  • Vendor coordination included

Enterprise

100+ users

Multi-location and compliance-focused

For larger teams that need full server coverage, priority response, and hands-on coordination.

  • Windows Server and domain controllers
  • Intune and Group Policy management
  • Disaster recovery planning
  • 24/7 priority support included
  • Onsite coordination included

Platform at a glance

Mac & Linux Windows / Microsoft
Best for Teams that want strong security and lower monthly investment Microsoft 365, Active Directory, and server-heavy environments
Starter tier Solo operators and micro teams (up to 10 users) Same team sizes with fuller Microsoft stack support
Mid-tier sweet spot Growing businesses needing network and backup coverage Same outcomes with AD, servers, and M365 administration
Pricing Custom quote on your intro call. Mac and Linux plans are typically lower than Windows because those environments need less day-to-day support.
What's included Monitoring, help desk, device security, AppleCare coordination (Mac) Same support model plus M365 admin, AD, and deeper Microsoft stack on higher tiers

Included in every plan

Help deskRemote support when your team needs help
OnboardingNew hire and offboarding support
MonitoringProactive alerting before users notice
Security basicsPatch guidance and phishing review
Email & cloudM365 or Google Workspace troubleshooting
DocumentationKnowledge base and environment notes

We do not publish the full rate card online. On your call we review team size, platform mix, contract length (1 to 5 years), and switchover options including contract buyout. Most clients are surprised how much is already included compared to other MSPs.

Stop Paying for Downtime

Get a custom managed services proposal based on your environment, team size, and business goals.

Book a Free Call